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How NOT to Offers Support Videos

imageI was signing up for a new YouTube account to support a forthcoming video/blog project (we’ll have announcements about it soon) when I stumbled on the following page in Google’s YouTube support pages:

I was interested in learning more about desired video formats and, in particular HD video formats. So, I clicked on the video at right labelled “How to make HD videos for YouTube” only to be greeted by the following message in the video:

image

Now that is what I call the left hand not knowing what the right hand is doing. I suppose you could label this as a FAIL.

Michael Gibbs
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