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Google Docs confusion?

Have you or your users gotten trapped by this problem? Say you have a Google Power User (GPU?) who has a ton of documents in Google docs using his company email address (name@company.com). Then you’ve recently moved your company’s email and collaboration services over to Google Apps (wise move) but now your GPU is coming to you complaining that he has to juggle his two accounts. How do you help him? Well, this Google support note should help!

Google Apps: I had a public Docs account before I had a Google Apps account — How can I move all of my documents, spreadsheets and presentations into my Google Apps Docs account?

To move your documents, spreadsheets and presentations between accounts, you must meet the following criteria:

  • Both your Google Account and your Google Apps account must use exactly the same username and domain (i.e. user.name@yourdomain.com must have been used to sign in to both accounts). If there are any differences between the accounts that you use to log in to your Google Account and your Google Apps account, you won’t be able to use this feature to transfer your documents.
  • Your Google Account must have existed before your Google Apps account. In other words, after you create a Google Apps account, you can’t change or create a Google Account for the purpose of migrating your documents, spreadsheets and presentations.

If you meet these criteria, and would like to move your documents and spreadsheets into your Google Apps Docs account, follow these instructions:

  1. Sign in to Google Docs and click the Settings link in the upper-right corner.
  2. Under the General tab, click move your documents and spreadsheets.
  3. In the message that appears, click OK to authorize this move.

Your documents, spreadsheets and presentations will now appear in your Google Apps Docs account.

If you met the above criteria, you’ll notice that any documents, spreadsheets and presentations shared with your public Docs account were automatically migrated to your Google Apps Docs account. Learn more.

Please note: These options will appear only if we detect that you have matching usernames connected with both your Google Account and your Google Apps account. If you don’t see these options, it’s because we didn’t detect this. If you feel that you meet this criteria, but aren’t able to access these settings, please contact us.

Michael Gibbs
Stalk Me...
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