In the interest of making EMM the best tool possible for all my customers, I thought I should be working harder to get more feedback from you all on what we you would like to see the package do. You can always send me e-mails about future feature requests, but perhaps this forum would be a better way to do that? Please feel free to use the Comments at the bottom of each post here on the blog to push your ideas up, not just for me, but for other users in the community to comment on.
I was recently asked by a new customer Dan if we previewed the email addresses that a given audience would send to BEFORE you actually sent it. I’m thinking this is a great idea but am wondering how people would use it. Would having a count be more important than actually seeing the addresses? One of my early concerns was to minimize the likelihood that an unscrupulous customer service representative in your organization uses this to do some data mining or to get around the built-in restrictions to prevent email from being sent to people that have unsubscribed.
Thoughts are always welcome using the comments below!
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